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Terms & Conditions

Terms and Conditions for watercolour.tv and mattartist.co.uk Including: membership, returns and shop sales.

Watercolour.tv and Mattartist.co.uk usage terms and conditions. Including membership and shop sales.

Welcome to our website. If you continue to browse, become a member or purchase any products and or use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [www.watercolour.tv/www.mattartist.co.uk/Matthew Palmer] relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term [www.watercolour.tv/www.mattartist.co.uk/Matthew Palmer] or us or we refers to the owner of the website whose registered office is [4 Hartington Street, Langwith, Mansfield, Notinghamshire. NG20 9DT]. The term you refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us but not for use by third parties, these include:

Email address

Telephone number

Address or your premises

Payment details

Date of birth

General information

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

E-mail address are held and use by Matthew Palmer (watercolour.tv and or the SAA) only!

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. This can include any data theft by third parties, although this is extreme and should never happen. We are not held responsible for and crime against you, caused by a third party. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. And must not be used by you for profit or gain, the material is for education purposes. This material includes, videos, paintings, printable worksheets. If you are discovered to be using the material for profit or gain, you may be breaking copyright law. This is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Your data will not be passed on to any other party (by www.watercolour.tv/www.mattartist.co.uk/Matthew Palmer or the SAA). We may send you emails or contact you via post or telephone with related material.

We cannot be held responsible for hackers or cyber criminal. But we will do our best to stop this ever happening.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Once you are a member of, www.watercolour.tv. Your annual or monthly membership fee will be taken automatically at the required time and date. You will receive an email to confirm this has or about to happen.

You can cancel your membership at any time. Please email to do so. Once a membership payment is made, no refunds will take place.

From time to time www.watercolour.tv and www.mattartist.co.uk may have faults, these will be corrected as soon as is possible. This is not ground to cancel membership.

If you purchase a product from the shop, your items will be posted out to the given address within 2-14 days. Postage may be charge. Most of the time 2-4 days. If an item is out of stock you will be notified as soon as we can.

We may update these terms & conditions at any time.

you can contact us on: 01623 742567 / 07968 699275, calls you make, may go to an answer phone. We will call you back as soon as we can. This can take up to 4 days, due to Matthews work schedule.

The SAA are to handle postage of orders, but not involved in handling of the money or payment, this includes refunds.

Sage Pay will handle any monies and there terms and conditions apply.

Deliveries:

  • deliveries will take between 2-7 days (uk)
  • worldwide will take between 10-20 days
  • please read our returns policy for more details on orders placed (below)

Membership

  • members who sign up to watercolour.tv are agreeing to these terms and conditions.
  • we (watercolour.tv) hold your contact details and may email or post you art related information.
  • we do not hold any payment details OR YOUR PASSWORDS
  • once you have signed up to watercolour.tv and paid a membership fee, your next months or yearly membership fee will atempt to auto renew, you can set this to not auto renew in your account section (PLEASE CLICK THIS LINK AND LOG-ON TO VIEW THIS)
  • if you paid by PayPal or your card has expired watercolour.tv will email you to say your membership has not renewed.
  • as a member you have full unlimited access to the website.
  • refund of membership fees… we do not refund these.

How to Cancel Membership

by accepting these terms you agree to auto renew and auto payments will be made, unless you set it to NO in the membership details section of the website. To cancel you must log on to your account and enter the membership retails and set the auto renew to NO!!!!! (PLEASE CLICK THIS LINK AND LOG-ON TO VIEW THIS)  note: we cannot do this for you as we do not holder passwords and cannot lo on to your account.

30 Day Free Trial

this is actually between 27-30 days and after the free trial YOU WILL BE AUTOMACALLY CHARGED THE CHOSEN MEMBERSHIP FEE with your chosen payment card. (The fee will be either monthly/yearly as chosen by you).  To prevent this charge please login to your account and set auto renew to NO!!!  (PLEASE CLICK THIS LINK AND LOG-ON TO VIEW THIS)

Our returns policy:

You may return any product within 7 days, and as long as its not been used, opened or damaged (we have the final say on this matter) are entitled to a refund:

– this refund will depend on the circumstances.

– if decided by us to be faulty a full refund, including and postage you paid to return the product

– if you just decided to return the product to us, because you changed your mind, once we have decided the product is not damaged and as long as its within 7days, we will refund you the item cost only (not the postage fee). A refund will be made with in 7 days of receivel of the item.

– we reserve the right to have the final say on a returns decision.

– the complete returns process may take up to 21 days.

– any exchanges can take up to 14 days.

– the SAA returns procedure is different to www.watercolour.tv and www.mattartist.co.uk